For hair transplant clinics

Keep more inquiries moving toward a consultation.

Cura helps your coordinators respond, qualify, and follow through. We install the journey around your clinic’s rules, then measure what happens after the first message.

Clinic-approved answers Clinical questions go to your team

A clinic coordinator reviews a consultation form with a patient in a hair restoration clinic.
WhatsAppExample workflow

I’ve been researching FUE. What happens after I get in touch?

I can help arrange a consultation. Our patient coordinator can answer procedure questions.

Coordinator handoff · full context included
A considered next step, with a person in the loop.
[01] The patient journey/ Inquiry to consultation

One clear next step, at every stage.

A hair transplant decision takes more than one message. Cura keeps the thread, the follow-up, and the handoff connected as a patient considers what to do next.

  1. 01
    Inquiry

    A patient reaches out

    Cura brings messages from your connected channels into one inbox, so a new inquiry has an owner and a next step.

    WhatsApp · Instagram · Web chat
  2. 02
    Understand

    The right questions get answered

    Cura uses information your clinic has approved and gathers the details your coordinators need. Questions about suitability or treatment go to clinical staff.

    Clinic knowledge · Human handoff
  3. 03
    Follow through

    The conversation keeps moving

    Agreed follow-ups help a prospective patient take the next step. They stop when the patient replies, opts out, or needs a person.

    Clinic rules · Stop on reply
  4. 04
    Consultation

    Your team can see what happened

    Booking and attendance signals show whether inquiries reached a consultation, where they stalled, and which cases need attention.

    Booked · Attended · Recovered

Treatment suitability, medical advice, and individual outcomes stay with qualified clinic staff.

[02] Installed and operated with you/ A managed system

Your clinic sets the rules. We make the follow-through work.

We start with the way inquiries arrive and where they tend to stall. Then we configure one focused journey with your team and review the real cases it handles.

Plan a first journey
  1. 01

    Map the gaps

    Review channels, response times, follow-up, and consultation stages.

  2. 02

    Set the boundaries

    Agree on approved information, staff handoffs, consent, and when Cura should stop.

  3. 03

    Improve from evidence

    Review stalled conversations and consultation outcomes with your team, then tune the journey.

[03] Measure what matters/ Baseline · launch · review

The measure is patient progress.

Messages sent are activity. We look at whether patients got a timely answer and made it to the next stage.

01Response
Time to first reply and inquiries answered within your target
02Progression
Qualified inquiries, consultations booked, and attendance
03Recovery
Stalled conversations reopened and missed consultations rescheduled
04Safe operation
Staff handoffs, overrides, opt-outs, and failed follow-ups

We establish a baseline before launch. Revenue impact is included only when booking and sales data can support the attribution.

[04] Questions clinic owners ask/ Clear boundaries

The details that matter.

Does Cura give medical advice about hair transplants?

No. Cura can answer from information your clinic approves. Questions about suitability, diagnosis, recovery, risks, or likely results go to your clinical team.

Does this replace our patient coordinators?

No. Cura handles routine replies and agreed follow-up. Coordinators retain the patient relationship and take over questions that need judgement or personal care.

How do we measure whether it works?

We agree on a baseline, then review response time, qualification, consultation booking and attendance. Revenue attribution needs outcome data from your clinic, so we report it only when the evidence supports it.

Start with one patient journey

Find the point where inquiries stop moving.

We’ll map the first journey, the handoffs, and the measures your clinic needs to judge it.

Talk through your patient journey