Cura answers worried owners with care, books the right urgency, and escalates real emergencies to your team instantly. Every pet's care calendar stays on track.
Midnight worries answered with care
Real emergencies escalated instantly
Vaccine reminders per pet, not owner
Day-3 post-op check-ins, every time
Not from bad service. One team, six channels, twenty-four hours. These are the three leaks Cura closes first.
“Is this an emergency?” deserves a calm, immediate answer — not a 9 am voicemail reply.
Boosters and annual shots slip by weeks because reminder postcards don't work anymore.
The day-3 “how is she healing?” check that builds loyalty — and almost never happens.
Your inbox, your calendar, your pet parents — handled. Watch it cycle, or click around.
He's been scratching his ear all day — should we come in?
Visit bookedIs Biscuit due for her rabies booster?
Reminder setLuna won't eat since the surgery, is that normal??
EscalatedCan we get Pepper's vaccination records for travel?
SentNot a diagram — the actual pipeline. A pet parent's message moves from a channel to a booking, with the judge checking every word on the way.
A message arrives on any channel. Cura attaches who this is, what they've bought, and what they asked last time.
Language, intent, urgency, sentiment. A price question is not a parking question — and neither is an emergency.
Drafts the reply from your knowledge base, books the slot, schedules the reminder — then a judge checks every word before it sends.
Every edit becomes a lesson. The correction you make on Tuesday is how Cura answers everywhere by Wednesday.
“Is this an emergency?” gets a calm answer at midnight — and a real emergency gets your on-call vet, instantly.
Cura asks the right questions, books the right urgency, and sends the prep instructions per pet.
Vaccines, boosters, post-op check-ins — per pet, not per owner, without a single postcard.
In Draft, nothing sends without you.Cura writes and checks every reply, then holds it for your one tap — switch a conversation type to Auto only once it's earned.
Care, not campaigns. The third automated touch never sends — the platform blocks it.
The judge, live. Every reply gets a verdict — pass, fix, or retry — before it reaches a pet parent.
The most useful thing an AI can do is know what it doesn't know. When a question is out of scope, sensitive, or just unusual, Cura doesn't improvise a price or a policy — it brings in a person, with the full thread and the reason it paused, so whoever takes over is already up to speed. A handoff beats a confident wrong answer, every time.
Cura doesn’t guess on post-op symptoms. It paged Dr. Park at 11:48 pm with Luna’s chart, the surgery date, and the owner’s exact words.
Slide to your numbers. The defaults are a starting point for veterinary — yours will be more exact.
These are estimates from your own inputs — not a promise. The honest version: if messages are going unanswered, some of them were bookings.
Cura is built so an agent only ever touches what you allow — and what it learns stays yours.
Every message and record is encrypted in transit and at rest.
An agent only reaches the data and channels you connect — nothing more.
Decide who on your team can read, reply, or change settings.
Your conversations are yours and are never used to train models.
Yes — Cura drafts from your saved replies, policies, and tone, not a generic script. Start in Draft mode: your team approves every reply until it sounds right, then you switch to Auto one conversation type at a time.
Connect a channel this afternoon and run Draft mode until Cura sounds like you. If it doesn't, don't ship a single reply.